Shipping Policy

Effective Date: April 3, 2026

1. Order Processing

Orders are processed within 1–3 business days
Orders are not processed on weekends or holidays

2. Shipping Methods

We ship via major carriers (USPS, UPS, FedEx).
Tracking information will be provided once your order ships.

3. Delivery Times

Estimated delivery times vary by location but are typically:
2–5 business days (U.S.)
These are estimates and not guaranteed.

4. Shipping Responsibility

Once your order is shipped:
The carrier assumes responsibility for delivery
Trinity Wellness Labs is not responsible for delays caused by the carrier

5. Lost Packages

If your package is confirmed lost by the carrier:
We will provide a replacement or store credit

6. Incorrect Address

Customers are responsible for providing accurate shipping information.
We are not responsible for orders shipped to incorrect addresses provided at checkout.

7. Delivered but Missing Packages

If a package is marked as delivered but cannot be located:
Customers must contact the carrier directly
Trinity Wellness Labs is not responsible for stolen packages